Insurance Policy

As for insurance, obviously we want our customers to feel safe no matter what might happen. However, we do not offer any insurance beyond the home insurance or travel insurance customer has taken in the event of damage, robbery, theft, or missed flights for their own cause. However, we offer insurance on the money back. Read through our insurance below to solve more.

Who the insurance covers
The person attending or performing experience.

When the insurance applies
Prior experience has taken place

Where the insurance takes place
The insurance applies in Sweden and the US

Insurance coverage
Insurance through us does not cover cases of injury, death, assault, robbery, theft, or missed flights own cause. These are included in the insurance customer is covered by the respective insurance or travel insurance.

The insurance that we offer to the customer is a full refund of money if a flight is delayed or canceled caused because out of the airline. Documented confirmation of the airline must be submitted to us from a customer for a refund to be approved and implemented.

Illness, death or damage to the customer. If any of these occur before the customer leaves Sweden, the customer will be entitled to a refund from a submitted medical certificate.

If an experience would be canceled due to the organizers 48 hours before the booked time for the experience and a new time will not be possible to reschedule, the customer gets the right to be refunded, provided that a confirmation has been sent from the provider.